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Back Science™ | Our Mission

The Bed That Has Your Back™

Here at Back Science™, led by our head of product development Chiropractor Dr. Rick Swartzburg, D.C., we strive to develop the latest mattress and bed technologies to help people suffering from back pain and various health conditions get the restful sleep they deserve. We are constantly innovating and pushing the boundaries of technology to bring consistent positive improvement to the lives of over 130,000 customers and counting. In our more than 20 years of experience innovating in the industry and working directly, one-on-one with our customer base, we have been able to change the lives of back pain sufferers all across the U.S. and beyond by paying attention to their specific needs and keeping our focus on their health and well being. Scroll down to learn more about why our customers trust us with their sleep, and how the Back Science™ Bed can make a difference in your life.

Over 20 Years of Excellence in Design & Innovation Over 20 Years of Excellence in Design & Innovation

Our Agoura Hills, CA Manufacturing Facility

We manufacture our mattresses and bedding in our 10,000ft² Southern California manufacturing facility where we use 100% U.S.A. materials to hand-craft our products to perfection.

A Personal Touch

Our head of product development, Chiropractor Dr. Rick Swartzburg, D.C. is personally involved with the manufacturing process and keeps a close eye on operations in the factory to ensure everything is made according to our quality standards; regularly becoming involved in customizing, adjusting, and overseeing the products being made to add a personal touch from his over 23 years of experience working with our products and manufacturing team to provide unbeatable USA quality you won't find anywhere else.

Kool-Flow™ Micro-Vented Bamboo Stretch-Knit Cover Material

Here you can see our Kool-Flow™ Micro-Vented cover material being sewn. We use a bamboo stretch-knit material to which is covered in millions of ventilation pathways to allow maximum breathability to help you stay cooler at night. The stretch-knit design allows for the material to flex with your mattress or pillow so it can contour properly to the bumps and curves of your body and allow them to do their job of properly supporting your back and neck while you sleep.

Attention to Details

Our experience manufacturing technicians are caring and detail-oriented to make sure we produce the highest quality bed products. We operate under a policy of quality and care with our products, that's why we perform rigorous quality assurance inspections on every product and the factory areas and ensure we use only the best practices for producing top-quality USA-made mattresses and bedding.

Dedication to Craftsmanship

With 23 years of experience and a rich history in manufacturing the highest quality mattress and bedding products in the industry, our team of experienced technicians have a dedication to quality and craftsmanship you won't find at a mass-produced manufacturing plant.

Innovation in Technology & Design

Here at Back Science™ we are constantly innovating and developing new technologies to further the industry and provide you with the latest and greatest innovations to the industry, such as our *Patented Airflow Transfer System™ Technology developed by our head of product development, Dr. Rick Swartzburg, D.C. which uses a system of thousands of hole that connect with channels lower down in the mattress to give it up to 100Xs more breathability and keep you much cooler throughout the night.

The Airflow Transfer System is protected by U.S. Patent No. 7,334,280

Chiropractor Dr. Rick Swatzburg, D.C.

Chiropractor Dr. Rick Swartzburg, D.C.

Head of Product Development

Most people are heaviest in their mid-section thanks to both the heavier bones of the pelvis and larger lumbar joints, but also because that is where we tend to hold extra weight. While Pillow-Top mattresses, innerspring and other pressure relief materials such as memory foam, gel foam and latex foam offer the comfort needed to allow the body to relax enough to fall asleep, they usually fall short in allowing the spine to maintain the proper alignment needed to give it the support that is required to keep a healthy back. The Back Science™ mattress has a proprietary built-in adjustable lumbar zone that will provide more support in the mid-section, thereby changing the pivot angle that will counter balance your spine to give more mid-section buoyancy, while allowing your shoulders and legs to achieve more contouring pressure relief. The result is a more comfortable sleeping position that maintains that proper spinal alignment. You can then have the option to pair the Back Science™ mattress with our Back Science™ Adjustable Beds to allow you to also make real-time overall back support adjustments that can further refine the level of spinal support (as in the case of our Level 2 and 3 BackFlex™ Series), as well as offer head and foot elevation, zero gravity position and even vibration massage to create the ultimate back pain solution!

It's a well-known fact that a good night's sleep is vital for your health, but those that suffer from back pain know that without the right mattress to properly support your spine, the pain can become intolerable and lead to the constant need to shift and squirm to find that comfortable position all night long, thereby destroying the quality healing sleep so crucially needed to allow the body to produce the proper hormones to begin the healing process.

Your level of back pain is a good indicator of how well your back is supported by your mattress and that's why you should never settle for allowing your back pain to continue and even worsen throughout the night due to an unsupportive mattress. With our Back Science Bed, we have engineered our mattresses to properly support your spine by looking at the correct anatomical posture. The Back Science mattress will contour the shape of your back, without allowing your center to hammock down into the mattress. The result is true anatomically correct alignment of your spine, while giving muscle and joint pressure relief and comfort thanks to our specially zoned and extra buoyant ResiliFlex™ support base and Posture-Flex™ Gel Comfort layers with the Back Science™ adjustable bed, you even have the BackFlex™ technology that allows you to further adjust the lumbar and upper spinal support.

Back Science™ Spinal Alignment Model Demonstration Image

After over 22 years of designing every type of mattress, with some very successful top-rated national brands, I am most proud of what I helped achieve with the Back Science Bed, since it is the first mattress, like the name implies, uses actual science and technology to achieve a real solution for helping support the back, as well as helping those who suffer from back pain finally get the proper rest they so badly need. The Back Science™ Bed is not only perfect for helping to keep your back in proper alignment due to its very specific lumbar zoning and buoyant gel foams, but it also offers the necessary contouring pressure relief to properly support all the surrounding musculature and allow the shoulders to conform with the mattress to reduce joint pressure points. Below is an image showing a demonstration of a model that was used to verify the change in alignment with the Mattress Checker App. when he was on a Back Science™ Series 2 vs. one of our other softer mattresses from a different brand. When you look at the posture alignment of the model's spine with a soft mattress that has no zoning and with our Back Science™ Series 2, you will see quite a difference in the alignment. The spine should be straight when you are on your side, but with the softer mattress, the alignment is 900% worse than with the specially zoned Back Science™ mattress (Deviation angle of over 13.8 degrees vs. only 1.4 degrees off the 180 degree straight line). The amazing thing is that the Back Science Series 2 and 3 offer an incredible amount of joint pressure reduction and are just as comfortable as many softer types of mattresses, even though they both provide a more buoyant firm type of support in the low back, thanks to that special lumbar zoning that gives that firmer lift.

Additionally, the Back Science mattress is also very specifically made to work in tandem with an adjustable bed that will provide head and foot elevation (zero-gravity as an example), which can be quite beneficial in reducing pressure in the spine. We even offer an adjustable bed base that can further adjust the overall back support, using our BackFlex™ lumbar support technology. Thanks to our all USA made higher-grade components, our Back Science mattress has an industry leading 30-year limited warranty that offers double the sag coverage at only ¾ of an inch, compared to the 1.5 inches most companies require before the warranty is triggered. Since you never can really know how a mattress will do until you sleep on it, we offer a 4-month sleep trial, whereby we will exchange or modify the mattress to suit your exact firmness or other needs at no cost.

Back Science Spinal Alignment Chart Bad Alignment Vs. Good Alignment

The Problem

Back pain sufferers are pushed into buying mattresses that are supposed to help their back pain, but somehow, also fit the general population, with no ability to properly support the spine and certainly no way to address their individual needs.

Back Science Proper Spinal Alignment Graphic

The Solution

The Back Science™ Bed was created for back pain sufferers by Dr. Rick Swartzburg, a Chiropractor and 20-year mattress industry sleep expert and consultant, and specifically designed to improve overall sleep posture, keep the spine optimally aligned, and thereby reduce muscle and joint pressure throughout the back and neck with extra adjustability to suit each individual's more specific needs.

The Result

Back Sufferers are finally able to achieve a more restful and deeper sleep with the Back Science bed, without the pain they were experiencing with their previous mattresses and with the assurance that they are finally getting the proper support to help prevent flair-ups and the wear and tear that occurs with a poorly designed mattress.

Best mattress for back pain proper spinal alignment lumbar support bed mattress checker app
Best mattress for back pain proper spinal alignment lumbar support bed mattress checker app

The mattress checker app works by measuring your spinal alignment on a mattress while laying down and allowing you to not only see how properly aligned your spine is on your own mattress, but compare your alignment on different mattresses to see which is more supportive and better suited to your body. In our testing, the adaptive and buoyant Hypergel surface and Lumbar-Flex™ reinforcement of the Back Science™ mattresses consistently out perform various other mattresses on the market; producing substantially better alignment and a closer contour to the bumps and curves of the body. Take these images as an example, they are pictures taken with the mattress checker app of an employee who has agreed to let us use his alignment as a demonstration. We tested his alignment on a soft, high-end mattress and measured a deviation angle of 13.8°. Comparatively, when measuring his alignment on the Back Science™ Series 2 mattress, his deviation angle was only 1.4°; a significant improvement. If you would like to test out the mattress checker app to see how well you're aligned on your current mattress, simply download the app and have a friend or partner take a picture of your back while laying on the bed, then place the 5 dots on the image along your spine from the top of your neck to your tailbone, and let the app do the work of calculating your alignment. You can also compare your alignment on multiple different mattresses, in a mattress store for example, to see what might be a good fit for you. Available on iOS and Android

Dr. Grant Cooper, Co-Founder Of Princeton Spine & Joint Center | Best Mattress For Spine Health

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Grant Cooper, M.D., Co-Founder of Princeton Spine and Joint Center and specialist in non-operative care of spine, joint, muscle and nerve pain, talks about how to choose the best mattress for spine and health and provides a detailed review of the Back Science Series 2 mattress he recently evaluated and has been sleeping on. He discussed why he believes it works for him and his wife on a personal basis. He highlights the fact that it gives good overall support and that the extra Lumbar-Flex zone gives just the right amount of support for himself. He also gives out some general sleeping tips for maintaining a healthy spine.

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Grant Cooper, M.D

Doctor and Co-Founder of Princeton Spine and Joint Center

Dr. Sue Kaufman, Osteopathic Physician Testimonial

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Dr. Sue Kaufman, an Osteopathic Physician from Ohio talks about how the Back Science™ mattress helps keep proper spinal alignment and promote back and neck health for chronic back pain sufferers.

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Dr. Sue Kaufman, D.O.

Osteopathic Physician

Kylie Young's Back Science 3 Mattress Helped her and her husband

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Kylie Young shares how the Back Science Series 3 Mattress helped her during pregnancy along with her tall husbands back pain.

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Kylie Young

Pregnant Back Pain Sufferer

How a Retired Surgeon Feels About the Back Science™ Series 2 Mattress

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Dr. Paul Walsh, a retired reconstructive surgeon talks about his experience at Back Science and why he chose to purchase a Series 2 mattress and adjustable base to help alleviate his back pain.

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Dr. Paul Walsh

Retired Reconstructive Surgeon

Proper Sleep Hygiene with Psychologist Dr. Marty Goodman

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Licensed Psychologist, Dr. Marty Goodman talks about how the Back Science mattress is great for back pain and provides the pressure-relieving adaptive support needed to maintain proper sleep hygiene and get the good night's sleep we all deserve.

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Dr. Marty Goodman

Clinical Psychologist

Oncological Surgeon Dr. Harvey Kalan

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See why Dr. Harvey Kalan chose the Back Science™ Series 2 mattress to properly support his back pain and injuries over the years.

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Dr. Harvey Kalan

Oncological Surgeon

How Back Science Mattress Helps Me with Scoliosis

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Alen talks about what it's like using the Back Science™ mattress and how it helps him as a scoliosis sufferer.

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Alen Khoduzadeh

Scoliosis Sufferer

The Long Road to Better Sleep | Scott & Tina Kingsmore Testimonial

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3 mattresses in, Tina talks about her journey buying several mattresses that all gave her back pain and discomfort. Tina and her husband Scott talk about their experience trying out the Back Science bed in store and how our mattress ended their search for better sleep.

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Scott & Tina Kingsmore

Back Pain Sufferers

How it Helps with Scoliosis & Stenosis | Rich & Robin Grenn Testimonial

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Rich & Robin talk about how the back science bed helps with her scoliosis and stenosis in her back, as well as learning the remotes for the adjustable bases and exploring the newest Back Science™ technology.

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Rich & Robin Grenn

Scoliosis & Stenosis Sufferer

My Experience with The Back Science Mattress

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Take a look at this couple's experience trying out the Back Science bed in our Southern California factory and showroom. They originally came in looking for another mattress altogether and ended up purchasing the Back Science bed, here's what they have to say.

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Algeretta Stanton

Walk-In Customer

Easier Getting In and Out of Bed with Back Science

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This customer came in looking for a solution to her back pain and difficulty getting in and out of bed. See what she has to say about her experience with the Back Science™ mattress and the ease of movement and relief it provides her.

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Linda Jean Gutierrez

Back Pain Sufferer

Jaden's Testimonial | How it Gives Relief to His Back Injury

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Jaden talks about his back injury from marching band and how the Back Science™ mattress feels and how it gives him relief like no other

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Jaden

In-N-Out Burger Employee

Cliff's Testimonial | Ending the Search for A Comfortable Bed

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Cliff talks about how the Back Science™ Bed ended his search for a more comfortable mattress that feels good on his back, after looking through multiple stores over a week

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Cliff B

Back Pain Sufferer

No More Snoring and Back Pain | Eddie & Alex Navarro Testimonial

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Eddie & Alex talk about finding the Back Science™ mattress online to help with their snoring and back issues, and how it feels to lay down on the Series 2 mattress.

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Eddie & Alex Navarro

Chronic Back Pain Sufferers

Feels Better Than My Tempur-Pedic Mattress

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Tandy talks about what it's like to lay on the Back Science™ mattress and how it feels compared to her Tempur-Pedic mattress.

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Tandy

Former Tempur-Pedic Owner

Jeff & Kim Sexton Testimonial

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Chronic neck and back pain sufferers Jeff & Kim talk about their experience trying out the back science bed, and how the exclusive back stretch mode (coming soon as of this recording) on the new BackFlex™ adjustable base feels.

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Jeff & Kim Sexton

Chronic Neck Pain Sufferers

Why Michael & his wife bought a Series 2 mattress

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See how Michael and his wife's journey searching through mattress stores ended up with buying a Back Science™ Series 2 mattress, and how it affects their sleep health.

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Michael Katz

Scoliosis Sufferer

Why the Warranty Matters

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Mike & Dawn Adams talk about why they like the Back Science mattress and how the 30-year warranty reassures them about their purchase.

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Mike & Dawn Adams

Chronic Pain Sufferers

Firm Mattress That Supports My Back

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Ray talks about how the Back Science™ Series 1 mattress satisfies his need for a firm mattress while keeping him in proper spinal alignment.

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Ray

Firm Mattress Lover

Back Science™ Technological Innovations

Bringing you the latest in sleep technology

Lumbar-Flex™

Zoned Lumbar Support Reinforcement

Lumbar-Flex™ Zoned Lumbar Support

Our proprietary Lumbar-Flex™ Zoned Lumbar Support technology strengthens and reinforces the horizontal midsection of your mattress to keep your lumbar supported and prevent sinking in. Mattresses that are unsupportive due to excess softness in the middle or cheap materials that mat down cause your hips to sink and put your spine out of alignment. With reinforced lumbar support, the Back Science™ mattresses promote proper spinal alignment by keeping your hips and lumbar supported to ensure your spine stays straight throughout the night. Everyone's body is different and you may need a different level of lumbar support than someone else, so we have made the lumbar support in the mattress easily adjustable by simply unzipping the mattress and sliding in and out the lumbar support zone foam to achieve the right amount of lift for you, personally.

PostureFlex™

Hypergel Buoyant Lift Surface

PostureFlex™ Hypergel Buoyant Lifting Support Surface

Introducing the PostureFlex™ Hypergel-Infused Comfort Surface. This one-of-a-kind technology uses a gel-infusion to give you extra buoyant lifting support right where you need it. Many mattresses are either too soft and lack support or too firm and can't contour to the bumps and curves of your body. Our Hypergel surface adapts instantly to the bumps and curves of your body to give you instant pressure-point relief. Our PostureFlex™ gel infusion provides an adaptive, conforming surface that matches your body like memory foam, however, unlike memory foam our hypergel has a buoyant, "springy" lift that help to come up to meet you, filling in the gaps in support and preventing you from sinking into the mattress too far. With the newer "gel-type" mattresses you get the benefits of latex and memory foam without the pitfalls!

BackFlex™

Adjustable Back & Lumbar Support Bases

BackFlex™ Adjustable Overall Back Support Bases

Similar to the lumbar adjustment you may have in your car, select BackFlex™ adjustable base models come equipped with fully adjustable back support so you can control your overall back support on the fly. Depending on how far down the mattress you lay (from head to foot of mattress), you can control whether you add in extra lumbar support or more overall back support. On days when your back is extra sore, recovering from an injury, or otherwise needs more support than you normally do, you can use select adjustable base models to bring in extra support through the mattress that adjusts with the press of a button. In addition to the basic adjustable base features that allow you to raise and lower the head & feet section of the mattress, the adjustable lumbar / back support allows you to fine-tune your comfortable resting support level on the fly.

ResiliFlex™

Strengthening Lumbar & Edge Support

ResiliFlex™ Zoned Strengthening Lumbar & Edge Support Level

At the core of the Back Science™ mattress is the ResiliFlex™ strengthening support transition layers, which serve to add extra conforming support to the mattress and prevent you from sinking in, as well as reinforce the zoned lumbar support and edge support in the mattress. Using our ResiliFlex™ high-density support foam, we create a strengthened barrier around the edge of the mattress to prevent you from feeling "pushed off" the edge of the mattress. With the exception of the Series 1 mattress, which uses ResiliFlex™ support foam to add extra strength to the lumbar portion with zoning, our mattress models use high-quality, individually-wrapped spring coils to reinforce the buoyancy and support of the mattress. Our wrapped coils, with over 1,000 in a king size, are zoned to bolster the edge zoning and reinforce it even further to take your edge and lumbar support to the next level.

GripLock™

Modular Cover System

GripLock™ Modular Cover System

Traditional mattresses using wool, cotton, or other fiber top-layering need to sew or tuft the inside layers of the mattress into the cover to keep everything in place, similar to how a down "puffer" jacket works. However, due to the nature of our PostureFlex™ gel-infused adaptive comfort layering, we have designed a modular cover system that can be unzipped and opened on the fly for easy access to make adjustments or customizations to the feel and support, while keeping everything locked in place tight with our GripLock™ stretch technology. Our stretch cover technology not only allows for easy modifications, but also bolsters the buoyant support and plush comfort of the Back Science™ bed by pulling in at the sides and creating a loaded "spring" effect in the top layer, resulting in even greater support and an even more luxurious feel. Many mattress companies are afraid to show you what's inside your bed and so choose to sew on their covers despite not needing to. At Back Science™, we prefer to allow the customer to customize and easily access the insides of their mattress in the unusual case that an adjustment or modification is needed, and wish to promote the spirit of transparency and honestly with our customer base.

Airflow Transfer System™

Up to 100Xs More Breathable

*Patented Airflow Transfer System™ Technology

Our *Patented Airflow Transfer System Cooling Technology is a system of using thousands of holes in the upper portion of the mattress that connect all the way through to horizontal channels lower down in the mattress to allow for up to 100Xs more breathability than other mattresses on the market. This technology works by allowing air to freely flow through many pathways in the top of the mattress and out the sides, and vice-versa. Creating these open pathways exponentially increases the breathability of the mattress, which does the work of carrying your body heat out throughout the night and keeping the total system's temperature down as a result. Continuously cycling new air throughout the mattress over the greatly increased surface area created by the airflow transfer system provides a breathability and cooling effect that cannot be achieved any other way.


Our head of product development, Chiropractor Dr. Rick Swartzburg, D.C. developed and patented this technology in 2006. Since then, many manufacturers in the industry have tried and failed to replicate this technology with various methods. Many mattresses on the market ventilate their layers by punching holes through them without channeling, which presses one end of the holes agains the flat layer below it and, much like a bunch of pipes sealed at one end, don't allow nearly as much, if any air to actually flow through them. Some mattresses simply groove or channel the sides of the bed which, not only don't allow for nearly the same level of airflow as connecting them to the top, don't actually ventilate the top layers which are storing the majority of your body heat.


While technologies such as PCM, or "active" cooling in mattresses has been a staple and somewhat effective technology used in mattresses in recent years, they provide a "cool to the touch" sensation when you first lay down, that does not tend to last throughout the whole night. While active cooling can play a helpful part in keeping your mattress cooler and help you fall asleep, without breathability, any mattress will still get hot as it absords the heat from your body. Ultimately, the combined natural cooling effect of the hypergel top layer of the Back Science™ bed paired with the Airflow Transfer System™ creates a much cooler sleeping experience over the other technologies on the market.


Protected by U.S. Patent No. 7,334,280

Top Reviews

Ian F, January 23, 2024

5 out of five star rating on Trustpilot

Update: After 2 months my wife's back pain at night is gone! Thank you Dr. Rick and the incredible team at Ultrabed for your recommendations and expertise in finding us a great Back Science mattress!

Back Science Review Image of Customer in Showroom

My wife and I just visited the Ultrabed showroom in Agoura Hills, CA. What a great experience! Dr. Rick (the owner) and Jordan (salesperson), were patient, helpful, and no-pressure. They listened to our concerns regarding my wife's back pain with our current mattress, and as a chiropractor Dr. Rick was able to recommend various brands of mattresses and explain their design attributes, heat conduction characteristics, and features. Ultimately we settled on a custom Back Science mattress which is Rick's patented and proprietary mattress. We are looking forward to taking delivery in a few weeks and getting more restful nights of sleep.

The showroom is conveniently located off the 101 freeway, with ample parking, gentle music, a water feature, soft lighting, and a clean aesthetic. It's obvious this company cares about their customer experience and stands by their products. Highly recommend!

Lauren Dedow, February 16, 2024

5 out of five star rating on Trustpilot

I'm a stomach sleeper so finding a mattress that is both firm enough, but also cushioned enough for my hip and shoulder pressure points is always a challenge. The folks at Ultrabed in Agoura Hills, CA were amazing. They let me try out every firm mattress they had and explained the differences between them. I settled on the Back Science Series 2, it has the perfect combo of firmness and cushioning. The lumbar support is great and helps keep my hips elevated properly and the gel foam topper gives just the right about of cushion without feeling like I'm drowning (a relief after having achy hip pressure points every morning from my old mattress). The edge support and motion isolation are also great. The delivery and set-up was super easy and they even called to check-up on me after a few weeks of sleeping on the new mattress to see if everything was feeling good. The only thing this magical mattress couldn't do was convince my cat not to wake me up at 5 am.

Back Science™ Mattress Review Photo

Mary Linn, November 19, 2023

5 out of five star rating on Trustpilot

I found our mattress by going to the local mattress store and trying it out. The salesperson listened to our needs, he was most helpful and knowledgeable, explaining which mattress we would most benefit from. We went with the Back Science Series 2 Mattress and the Adjustable Bed with Lumbar Back-Flex Technology.They offered a good return/exchange policy in place in case it did not work out. About 2 months later, I received a phone call to see how satisfied we were with the bed. I shared the bed is amazing, especially how the adjustable bed cradles you but I would have liked it to be a little firmer along the edge. They scheduled the mattress to be the same day, pick up/return, so to give it the firmer support we were looking for. We could not be happier with our Back Science Series 2 Mattress and the service was over the top!

Frequently Asked Questions

Answers to some of the frequently asked questions are customers have about the Back Science™ Bed and the technological innovations we utilize. Have a question not on this page? Feel free to send us an email to support@backscience.com or give us a call at (800) 667-1969 to speak with a sleep expert who can personally assist you in finding the perfect fit and answer any questions you have about our products and services.

Overall, the Back Science Bed tends to be on the firmer side, but it is also universally comfortable, thanks to the contouring proprietary extra buoyant ResiliFlex™ support base and Posture-Flex™ Gel Comfort layers™. You don't need a mattress to be as hard as a rock in order to support the spine properly. Back pain sufferers too often go to a mattress that borders on floor like firmness, thereby losing any ability to fill in the bumps and curves of the body, which will not only create pressure points over time, but lead to an imbalance of the spinal alignment. While we have spent years developing the right formulation for proper spine support, we do recognize that there are going to be some cases where the customer requires a different firmness and in those cases, which is why we use our proprietary modular cover system that allows us to make firmness changes, as well as adjust the amount of lumbar support right from your home. In those special cases, we will do a custom comfort layer exchange to ensure you get the right firmness changed out at no additional cost whatsoever! You can also rest well knowing that our 4-month sleep trial gives you the ability to even exchange your mattress model if so desired and we will cover all the shipping fees to do so. Of course, you can also take us up on our 4-month sleep trial and return the mattress, since our ultimate goal is to help you find the best solution for your back pain, regardless of what solution you need to make it happen!

While we have an over 90% success right from the get go, we realize that each person is unique and after 20-years of producing mattresses and shipping them world-wide, we have perfected a solution to address any issues that can come up, should a customer not be 100% satisfied for any reason whatsoever. First, if the firmness is not to you satisfaction, we offer our totally free modifications that are easily performed in your own home. Thanks to our proprietary GripLock™ modular cover system, you can easily adjust the overall firmness of your mattress, as well as adjust the amount of lumbar support with a simple zip-on and zip-off alteration of the layering. In some cases, we may need to exchange the layering for a different level of firmness, but those layers can easily be sent through a simple UPS shipment and again, there are no extra fees associated with any modification you need during your worry-free 365-Night Sleep Trial. We can even exchange the mattress or customize a whole new one at no cost, should that be necessary for any reason. We want to establish a life-long relationship with you as a valued customer and just like we have done with our customers over these last 20-years, we offer our free modification and exchange policy to ensure that you have that certainty that we will take care of any needs you have and when we cannot do that for any reason, you can also rest assured that you can take us up on our 4-month sleep trial and even return the mattress if needed.

Thanks to our Modular Cover System, you can easily alter the firmness on one side of the mattress right from your home. If you are sure from the start that it is something that may be needed, you can easily select which firmness you want for each side from the product page and our sleep experts are here to assist you with any customizations / modification you would like to make in your mattress before it even ships to you. Just give us a call at (800) 667-1969 and we'll be happy to help!

Our customers who pair their mattress with an adjustable base often find they want separate adjustability on one side vs the other so they can, for example, stay up and watch TV or read while their partner lays flat to go to sleep. In this case, a split mattress design allows you to do this by having 2 separate mattress halves that can each move independently. However, many of our customers want to still be on one connected mattress with their partner, or don't like the idea of a seam in the middle of the mattress, this is where the Split-Top® design comes to the rescue. By only splitting the head portion of the mattress and leaving the foot portion connected, you can separately adjust the head of each side from one another without feeling separated or worrying about the mattress sides moving apart from each other. The Split-Top design does limit the amount of separate foot adjustability from one side vs the other, however most of our customers find that you can still get quite a bit of separate adjustability in the foot section without disturbing your partner's side, with just a slight slant in the middle while you've got the feet up on one side. Still confused about which design to go with? Call (800) 667-1969 to speak with a sleep expert who can help you make the right choice for you.

The important points to consider in determining whether a mattress will hold up over a long period of time are the following:

The quality of the foam
Back Science™ uses only the highest quality, 100% U.S.A. manufactured foam. Many companies will say their mattresses are manufactured in the US, but they actually use cheap foam that comes from overseas places like China and are merely assembled in the US. The material quality and quality control standards of these cheaper foams used in many mattresses on the market today not only dramatically hurts the longevity of a mattress, but can also create increased VOC emissions (toxic off-gassing). Many mattress foams that are not properly tested for VOC emissions can contain harmful, and even carcinogenic chemicals such as formaldehyde that are released from the mattresses into the air you breathe. Back Science mattresses are made with foam that is Greenguard® Gold certified, which is the highest standard of testing for VOC emissions, rated for schools and children.

The effect of sweat and skin oils on any soft surface
Because the Back Science Bed uses our Patented Airflow Transfer System™ to keep you from heating up in the night and the Posture-Flex™ Gel-Infused Surface has a cooling effect, less perspiration will occur and prevent damage to the mattress over time. It is still a good idea to use one of our Organic Cotton Kool-Flow™ Mattress Protectors to offer an extra layer of protection for your mattress from perspiration that breaks down foam, however, you can rest easy knowing that the quality materials and construction of your Back Science™ mattress are rated to last for 30 Years so, even if you don't have your mattress for its full life-span, you know it's going to support you better and for longer than other mattresses on the market today.

The foundation you use to support your mattress
While cheap box-springs are readily available, they do not offer a supportive surface for your mattress. The thinner construction of these less-supportive foundations allow them to "hammock" or "bow" in the middle which can not only put your spine out of alignment and cause restless or painful sleep, but can also damage your mattress long-term due to the foam sinking in-between the supports or misshaping from a foundation which does not stay flat. The best way to support your mattress is with one solid surface that is constructed not to bow under the weight of a mattress and person on top of it. Our True Platform Foundation is constructed right in our Southern California manufacturing facility with 100% USA materials with an array of sturdy support to keep the solid surface in shape and make sure “hammocking” doesn't occur. Our platform foundation is made similarly to hard-wood flooring with 2-3 times the amount of material normally used in a cheap box-spring to ensure lasting, quality support for the life of your mattress. If you choose to pair your mattress with an adjustable base, the steel supports and upholstered solid wood surfaces provide best-in-class support so you never have to worry about your base affecting your quality of sleep.

Due to the quality of the materials in our mattresses, they are not able to be shipped compressed like a bed-in-a-box, so they are sent large freight via special carrier in a full-sized mattress box, and the same for the adjustable bases. Smaller items such as pillows are usually sent via ups if ordered alone and arrive within a few days. Larger items such as mattresses and bed foundations usually arrive about 4 days to a week after they are shipped out from our facility, however, freight shipping times are just an estimate and cannot be guaranteed due to factors beyond our control such as changing weather conditions along the trucks' route.

For full details on our shipping policy, view full policy.

We offer our industry-leading 365-Night Sleep Trial, during which you have the option for completely free customizations, exchange, or a full return with no restocking fees, ever. If you are unsatisfied for any reason with your mattress, just give us a call and we can not only exchange for another model, but also customize the mattress to fit you personally and make sure you end up with the right fit, and we offer this service at no additional cost whatsoever. If you feel that the Back Science™ Bed is not for you, you can return it for a full refund less shipping costs. We do not charge restocking or processing fees of any kind.

For full details on our Risk-Free 365-Night Sleep Trial, view full policy.

Our Back Science™ Mattresses are backed by our industry-leading 30-Year Limited Warranty which offers double the coverage and strength of most mattress warranties. The warranty is in place to cover you against dips / sag in your mattress occurring over time. Most mattress warranties will not cover you until you have a dip of at least 1.5 inches, however, our warranty covers you at only 3/4 inch for twice the protection. Getting a dip in your mattress is the quickest way to put your alignment off and cause aches and pains in your sleep. Even though the quality of the Back Science mattresses stands above the competition by holding up better over time, you can rest assured under the protection of our warranty that you'll have quality sleep for decades to come.

For full details on our 30-Year Limited Warranty, view full policy.

Yes! We offer pay-in-installments through ShopPay, which you can choose as an option on the checkout page, or call in to apply for financing through Synchrony Bank, a well-known financing bank trusted by many companies throughout the country to finance their products and services.

For more information on ShopPay Installments, view full policy.
For more information on Synchrony Bank Financing, view full policy.

Better Business Bureau Hall of Fame

For over 23 years our company's high level of customer care has earned us an A+ rating from the Better Business Bureau. As well, we have become a 2012 Hall of Fame member with our exceptional customer service.

*The Patented Airflow Transfer System Technology is protected by US Patent No. 7,334,280

**Back Science™ is a trademark of ReliefMart® Coreporation, Whereas Sleep Number® is a registered trademark of Sleep Number Corporation. All mentions of Sleep Number on this site are for the purposes of comparison and review.

***The BackFlex™ Back Stretch Program on our adjustable bases has a patent pending and is the sole intellectual property of ReliefMart® Corporation.

****Any copyrighted materials used on this site without the express permissions of the copyright owner are protected by fair use law. Under section 107 of the Copyright Act of 1976, allowance is made for "fair use" for purposes such as criticism, news reporting, teaching, scholarship, education, and research.